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Each Plan Includes

Features & Services Overview

Professional Advanced Enterprise
Setup & Launch
Kick-off Session
Team Onboarding OPTIONAL
Platform Configuration OPTIONAL OPTIONAL
Platform Design OPTIONAL OPTIONAL OPTIONAL
Engagement Strategy OPTIONAL OPTIONAL OPTIONAL
Ongoing Services
24/7 Help Center Access
Customer Success Manager
Email & Chat Support 1hr/mo included 1hr/mo included 1hr/mo included
Premium/Dedicated (Phone) Support OPTIONAL 1hr/mo included 1hr/mo included
Training Sessions OPTIONAL OPTIONAL OPTIONAL
Data Analysis & Reporting OPTIONAL OPTIONAL OPTIONAL
Community Management OPTIONAL OPTIONAL OPTIONAL
Community Audit Report OPTIONAL OPTIONAL OPTIONAL
Service Hours Included 1 2 4
Available Modules
Forum
Blog
Chat
Challenge
Journal
Stepboard
Questionnaire
Focus OPTIONAL
Additional Features
More Participants OPTIONAL OPTIONAL OPTIONAL
Custom Domain Name OPTIONAL OPTIONAL OPTIONAL
Dynamic User Groups
Gamification Engine
Custom Pages & Elements
CSS Design Editor
Custom JavaScript
Language Overrides
White labeling OPTIONAL
SAML-based Single Sign On (SSO) OPTIONAL
API Access OPTIONAL
Private Server OPTIONAL
Server Options OPTIONAL
Storage Included 5 GB 10 GB 50 GB
Visual Research Features
MoodBoard
HeatMap
CMNTY Pulse Basic (insights & moderation hub)
Manual Bookmarking
Manual Reporting
Bookmark based Word Clouds
Profanity Filtering
CMNTY Pulse Pro
Automated Bookmarking OPTIONAL OPTIONAL
Automated Reporting OPTIONAL OPTIONAL
MoodBoard based Word Clouds OPTIONAL OPTIONAL
Sentiment Analysis OPTIONAL OPTIONAL
Auto-Transcription (Focus) OPTIONAL OPTIONAL
Service Level
SLA SILVER GOLD DIAMOND
Uptime Guarantee 99.80% 99.90% 99.95%
Backups Weekly Weekly Daily
Data Recovery 1 Week 1 Month 1 Month
Support response time (busines hours) 48 Hours 24 Hours 8 Hours

An insights platform in your brand's look & feel

CMNTY Pulse - Insights & Moderation Hub

Ability to export all content at any give moment

Email & chat support from our Customer Success team

24/7 access to our online Help Center

Localization for over 
20 languages

User segmentation & user roles

Two-Factor authentication for you and your members.

Allow members to log-in with social networks

Advanced

Includes
1,000 participants
All modules including Focus
Dynamic User Groups
CMNTY Pulse Basic

Gamification Engine
Customization

Optional
Add participants & features
Add professional services

For larger projects where more control over look and feel is needed.

CONTACT US

Professional

Includes
100 participants
All modules except Focus

Dynamic User Groups
CMNTY Pulse Basic
Gamification Engine

Optional
Add participants & features
Add professional services

For small and to the point research projects.

REQUEST A TRIAL

Enterprise

Includes
5,000 participants
All modules including Focus
Dynamic user groups
CMNTY Pulse Pro
Gamification Engine
Customization
White labeling
Connectivity Package (API & SAML)

Optional
Add participants & features

Add professional services
Add private server

For large, continuous insights projects where white labeling and/or connectivity is important.

CONTACT US

We offer flexible plans for any type of project.
Go DIY or add Professional Services for DIT (Do-it-Together) or Full Service. 

Sales tax or VAT may be added to depicted pricing depending on your location.

Simple. Elegant. Scalable.